Response time in minutes... not hours.
Technical support is core to our services at SRJ. We always maintain a staffed internal support desk to field helpdesk calls as necessary. Our support technology allows us to provide full remote assistance to any computer at any time.
To reach our helpdesk during normal business hours, please call us. You can also email us with your service request.
For after-hours support, please see the terms of your specific contract or SLA (Service Level Agreement).